Lufthansa, issued a public apology on Tuesday after dozens of passengers, whose appearance clearly showed them to be Jewish, were not allowed to board a flight in Frankfurt last Wednesday because some of them allegedly did not comply with COVID-19 mask rules.
“Lufthansa regrets the circumstances surrounding the decision to exclude affected passengers from the flight, for which Lufthansa sincerely apologizes,” said the statement. “While Lufthansa is still reviewing the facts and circumstances of that day, we regret that the large group was denied boarding rather than limiting it to the non-compliant guests.”
The Lufthansa denial of boarding was enforced by German police, who met the passengers at the gate. DansDeals shared a video in which irate passengers called officers “Nazis,” angering the police.
“We apologize to all the passengers unable to travel on this flight, not only for the inconvenience, but also for the offense caused, and personal impact,” Lufthansa said in their statement on Tuesday.
“What transpired is not consistent with Lufthansa’s policies or values. We have zero tolerance for racism, antisemitism and discrimination of any type.”
